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Volunteer Questions |
Sales Questions | Sponsor & Vendor
Questions
Consignor Questions
Why sell your items at our consignment events?
Déjà vu Couture takes care of all the details and does most of the work for you!
We advertise and organize the event to entice a large number of potential buyers in a
short amount of time. You DO NOT HAVE TO BE AT THE EVENT to
sell your items. You can earn more money than selling at consignment stores or
garage sales! Earn 60-75% of the selling price and get paid quickly. We will
hold sales twice a year.
How do I become a consignor?
Anyone can become a consignor (seller).
You will need to register on our Consignor
Registration page. You will receive your consignor number and can begin entering
and tagging your items with our tagging program. There is a $10 consignor fee to be paid at time of registration
via Paypal. The consignor fee is non-refundable. If you prefer to pay by cash or check please contact us. If
payments are not received within 7 days of registration your account will be
deleted. You will also need to print and sign the consignor
agreement (click here). Please bring this to your drop-off appointment.
How many consignors are accepted?
We will accept 100 consignors for each event. Once you are registered you have
up until 7 days before the sale to input all of your items and print all of your
tags.
Why is there a $10 registration fee for consignors?
Your registration fee helps cover the cost of the location rental, advertising,
insurance, display racks, supplies, tagging software and more. You must pay this fee at time of
consignor registration in order to activate the account. This fee cannot be refunded.
How do I pay my consignor registration fee?
During the registration process you will be required to pay your consignor fee
via Paypal. If you prefer an to pay by cash or check please
contact us. If payments are not received
within 7 days of registration your account will be deleted.
Who sets the prices?
Each consignor prices their own items. We recommend pricing your items 30-50%
less than the original retail price. However, the lower you price your
items, the better they will sell. You should think about what you would pay for
the items if you were buying them now. The minimum price you can set is $1.00 and
all prices must be in increments of whole dollars: $1.00, $2.00, $3.00, etc. At the sale, there is no negotiating the prices.
The last day of the sale is an optional 50% off sale day. When making your tags online, you may choose which, if any,
items you would like to be discounted or donated.
What items are accepted for consignment?
Déjà vu Couture will accept new and gently-used, high-quality children's
clothing, toys, furniture, strollers, playhouses, high chairs, sports equipment,
and any other items that are suitable for infants, children and teens.
Click here to see our list of
accepted items. All items must be in good condition. Clothing with stains,
missing buttons, broken zippers, excess wear, holes, or tears will not be
accepted.
Only quality, safe products are sold at our
events. Click here to review
the list of items that we will not accept.
PRODUCT RECALL AND SAFETY INFORMATION
It is the individual consignors RESPONSIBILITY to make sure all items meet
current safety standards. As a consignor, you are required to check all of the
items you consign to make sure none have been recalled before bringing them to
drop-off. Please check these links for more information about
recalled items:
http://www.cpsc.gov/cgi-bin/prod.aspx
http://www.cpsc.gov/CPSCPUB/PUBS/thrift/thrguid.pdf
What percentage of the sales do I receive?
All consignors automatically earn 60% of their items that sell. By volunteering,
you can increase this percentage of the sale price you keep up to 75%.
Contact us to schedule a volunteer shift. Volunteers also get
the first pick of the merchandise at the private preview sale.
Where do I find safety pins/ hangers?
We require that you use wire hangers for all of your items. Dry cleaners are the best place to pick them up
and many will give you hangers for free. You can also purchase wire hangers
on Ebay and Craigslist or find them for free on Freecycle.
If I consign my items, do I need to stay during the sale?
No. Consignors drop off their items at designated times and return at the end of
the sale to pick up their unsold items or choose to have us donate them.
How many items can I bring in to sell?
You may sell as many items as you would like.
What is the drop-off process?
At your drop-off appointment all items will be checked off your inventory list.
After you have been checked in and items have been reviewed, your items will be
placed on the sales floor. Your items should be sorted by size, gender or
product groups prior to arriving for drop-off to make this quick and easy for
yourself. Total appointment time is usually 20 minutes.
Will I know what items have sold?
Our consignment software allows you to check your sales at the end of each sales
day by logging onto the consignor page. You will know when, what and for how
much something was sold. At the end of each day we
will upload all sales figures to the website. Please allow ample time for this
process to occur.
What happens to my unsold items?
Consignors may take back any items that do not sell. If you do not want to take
back your items, Déjà vu Couture will donate them on your behalf to a local
charity. All items not picked up by the designated time will be donated.
When do I pick-up my unsold items?
Pick-up of items will be from 2pm to 3pm on the last day of the sale.
What if one of my items is unaccounted for?
We will make every effort to prevent
theft or loss of tags during the sale. Item
descriptions on tags help prevent this. However, Déjà vu Couture will not be held responsible for anything
lost or stolen during the sale.
When do I get paid?
The software program we use allows you to log-in to the consignor page
and view your sold items. Consignor checks are mailed to you within 1 month of
the close of the sale.
What if I don't have time to enter and tag my items?
At this time we do not offer a service that will log and tag your items for you.
You should allow 4 hours to prepare your items.
Don't see your question here? Please e-mail us at info@dejavucouturesales.com or
contact us.
Can anyone sign up as a volunteer and attend the volunteer/consignor
preview sale?
Yes, anyone 18 years of age or older may sign up to volunteer on a first
come/first serve basis. You do not have to be a consignor to volunteer, but only
volunteers will be allowed to shop at the volunteer/consignor preview sale.
What does a volunteer do?
We need volunteers to help us with setting up, assisting customers, checking in
consignors, security, checking out customers and sorting unsold merchandise for
pick-up. As a volunteer, you are invited to shop early at our Preview sale.
To learn more about becoming a volunteer and to register for a shift,
CLICK HERE .
Do you provide childcare for volunteers?
No. Please do not bring your children to the event when you are volunteering.
Don't see your question here? Please e-mail us at info@dejavucouturesales.com or
contact us.
How often do you have these sales?
We have sales twice a year. There is a Spring sale and a Fall sale.
Are there any parking fees or entrance fees?
No. Parking is always free. There is never an entrance or admission fee.
What forms of payment do you accept?
We accept Cash, MasterCard, Visa and Discover. You must show a valid picture I.D. when
using credit cards. CHECKS WILL NOT BE ACCEPTED.
What is your return policy?
All sales are final. There are no returns or refunds.
Will there be dressing rooms available?
No, we do not have fitting rooms on site. Measure your child's
current clothes at home (inseam, length, waist etc) and bring a tape measure
with you to the sale.
Do you offer a discount day?
The last day of the sale will be our 50% off sale from 8am to 12pm.
Some consignors have chosen to discount their items by 50% on this day. Tags
will be clearly marked so you know exactly which items are discounted!
Where do the items come from?
The items we sell come from the local families who sign up to consign and
actually earn money for the items they sell. Anyone is welcome to become a
consignor and anyone is welcome to shop the sale. Consignor registration closes
one week prior to the sale.
Who is allowed to shop at the preview sale?
Only volunteers and consignors are able to shop at the preview sale before
opening day. Click here for more information on this event.
Can I bring my husband/wife/relative with me to the preview sale?
Yes, each consignor/volunteer is given one guest pass so that
they can bring one person with them to the preview sale. NO
EXCEPTIONS.
How do I carry all my great deals while I am shopping?
We encourage bringing your own “recycle” bags or you can use some of ours. Items
can be placed in our “On Hold” area while you shop. We will place “HOLD” tags on
large items for a limited time.
Can children attend the sale?
Children are welcome at the sale.
Don't see your question here? Please e-mail us at info@dejavucouturesales.com or
contact us.
How do I advertise my company at your sale?
If you would like to be a vendor or a sponsor of this sale, please
click here to
check out our Vendor and Sponsor opportunities.
Don't see your question here? Please e-mail us at info@dejavucouturesales.com or
contact us.
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